Discount applied: 60% off your first box + 30% off your second
The only 100% tailored dog food subscription
Everything they need, delivered to your door.
Excellent 
Over 40,000 reviews on
Personalised dog food plans
Free monthly delivery
Pause, skip or cancel anytime
No more chasing your tail
You know what’s fun? Zoomies. You know what’s not fun? Worrying if your dog’s getting everything they need. Remove the guesswork with a personalised monthly dog food plan.
1. Tell us all about your dog
We'll ask a few questions about their age, breed and energy level, as well as any allergies or health goals. We'll dive into their likes and dislikes too, so every bowl is a winner for even the fussiest eater.
2. We create their tailored kibble
Our vet and nutrition team create a complete and balanced kibble blend, 100% tailored to your dog. Packed with high-quality ingredients, all carefully selected for their specific needs.
3. Build their personalised plan
Choose from over 20 wet dog food recipes to create your dog’s ideal menu. Tell us how you’d like mealtimes to look, and their plan will automatically adjust. That way, they'll get the perfect portion in every bowl. Clever huh?
4. We deliver at a time that suits you
Customise your monthly box with treats, chews and other essentials. We deliver it all to your doorstep, for free, so you'll never have to worry about running out.
We’re here for humans too
Our friendly team of experts are always on hand to help – from delaying a delivery to tweaking your dog's plan or offering personalised feeding advice. Your peace of mind is our priority.
FAQs
Subscribing to Tails.com is a simple three step process. 1) Visit our website and answer a few questions about your dog’s age, breed, lifestyle and health goals. 2) Based on this information, we'll create their personalised meal plan and show you the monthly cost. 3) Once you're happy, you can proceed to checkout and set up your flexible monthly delivery.
Your monthly box delivers your dog’s tailored kibble. But you can also choose to add a selection of delicious wet food recipes, treats, dental chews and other goodies to your recurring order, all perfectly portioned and suited to your dog's needs. Oh and poo bags - don’t forget those…
Our wet food recipes are designed to complement your dog’s tailored kibble, and fit into your dog’s personalised meal plan to keep them in great shape. So they’ll come as part of your monthly delivery if you choose to add them. However, if you want a few extra trays, you can order a “wet food top-up” in your online account, or buy wet food and treats directly from our separate online shop.
If you’re in the mainland UK, your monthly subscription delivery is free! We also offer a nominated day delivery service with DPD in some UK areas for an additional charge of £3.99. Our online shop offers free shipping for all orders over £30.
You can manage your deliveries easily via your online Dashboard or by visiting our Delivery Hub.
Our couriers will attempt delivery and may leave your box in a safe place or with a neighbour if you're not at home. If delivery is unsuccessful, they will usually leave a card with instructions on how to rearrange delivery or collect your parcel from a local depot. You can track your deliveries on your online Dashboard or via our Deliveries Hub.
Yes, you can easily pause your Tails.com subscription at any time. Simply log in to your online account, navigate to your 'Deliveries' or 'Account' section, and select the option to pause your deliveries for as long as you need to.
You can update your subscription details at any time by logging into your online Dashboard. Here, you can manage your deliveries, update your dog's details, edit your account information, and make changes to their monthly box.
You can cancel your Tails.com subscription at any time. Log in to your online Dashboard, scroll down to the 'Quick Links' section, choose 'Cancel', and follow the prompts to confirm your cancellation. Please ensure you check the 'last date for changes' for your next delivery, as we can’t cancel an existing delivery once it's in progress. You will receive an email confirming your cancellation.
We love meeting new dogs, and we love seeing the results tailored nutrition achieves. So we occasionally offer promotions for new customers, such as a discount on your first box (e.g., 50% off) or a certain number of meals free. While not always a 'free' trial, these offers allow you to see the benefits for your dog at a reduced price for your first month. Keep an eye on our website for current promotions.
Get 60% off your first box + 30% off your second